Sage CRM on-demand is a subscription based hosted software that helps you manage your business relationships by recording, tracking and storing your communication history in one place.
Regardless of how, when or where customers, partners and prospects choose to interact with your business, Sage CRM on-demand provides a decisive advantage by delivering a comprehensive, easy-to-use system to successfully manage these relationships.
Sales Management Information at a Glance
With SageCRM, all sales information is stored, tracked, reported and displayed on your sales manager's dashboard. Easy to read graphics provide an instant view of how the sales pipeline is performing. Sage CRM automates the sales process for maximum effectiveness, ensuring no deals "fall through the cracks". SageCRM boosts your sales team's productivity by delivering a single view of leads and opportunities on their dashboard, thereby enabling them to do their job effectively.
With SageCRM Sales Force Automation, real-time sales opportunity analysis is provided instantly. SageCRM provides a snapshot of all opportunities within the sales pipeline, allowing your sales team to effectively analyse and manage deals at every stage.
Complete Marketing Campaign Management
In today's tough economic client, every pound spent has to show a return. SageCRM provides marketing users with the tools to target customer at the right time, eliminating guess work and optimising marketing investment. SageCRM provides effective tools for monitoring marketing budget and calculating direct revenue yields. Its advanced reporting capabilities help you to track lead sources and focus your marketing activity on prospects that are more likely to purchase - thus increasing ROI.
Customer Care Automation
Providing quality customer care and maintaining satisfied customers is a challenge for every business - now even more that ever. SageCRM makes it easy to build customer loyalty by providing you with the tools you need to deliver world-class service to your customers. By using SageCRM.com's workflow, you can define customer care processes and escalation points, thus ensuring that no customer issues "fall through the cracks".
The reporting and dashboards within SageCRM give your senior managers instant insight into all the business performance metrics from right across the business, allowing them to analyse emerging trends in different regions and market segments and help make critical decisions.