Sage CRM

Features

Sales Management Information at a Glance
With SageCRM, all sales information is stored, tracked, reported and displayed on your sales manager's dashboard.  Easy to read graphics provide an instant view of how the sales pipeline is performing.  Sage CRM automates the sales process for maximum effectiveness, ensuring no deals "fall through the cracks".   SageCRM boosts your sales team's productivity by delivering a single view of leads and opportunities on their dashboard, thereby enabling them to do their job effectively.
With SageCRM Sales Force Automation, real-time sales opportunity analysis is provided instantly.  SageCRM provides a snapshot of all opportunities within the sales pipeline, allowing your sales team to effectively analyse and manage deals at every stage.

Complete Marketing Campaign Management
In today's tough economic client, every pound spent has to show a return.  SageCRM provides marketing users with the tools to target customer at the right time, eliminating guess work and optimising marketing investment.  SageCRM provides effective tools for monitoring marketing budget and calculating direct revenue yields.  Its advanced reporting capabilities help you to track lead sources and focus your marketing activity on prospects that are more likely to purchase - thus increasing ROI.

Customer Care Automation
Providing quality customer care and maintaining satisfied customers is a challenge for every business - now even more that ever.  SageCRM makes it easy to build customer loyalty by providing you with the tools you need to deliver world-class service to your customers.  By using SageCRM.com's workflow, you can define customer care processes and escalation points, thus ensuring that no customer issues "fall through the cracks".

Business Management
The reporting and dashboards within SageCRM give your senior managers instant insight into all the business performance metrics from right across the business, allowing them to analyse emerging trends in different regions and market segments and help make critical decisions.

• Quick to implement, easy to use, and loaded with powerful features, SageCRM allows key personnel to access common, client-focused information and provide a better, more personalised service.
• Manage your sales pipeline and forecast and report on key sales metrics.
• Access account details and all relevant customer information, including sales opportunities, calls and escalation history, support cases, e-mail, quotes, orders and documents sent and received.
• SageCRM provides the tools to plan, execute and audit highly targeted marketing campaigns.
• Instant access to calendars, accounts, reports, pipeline, contacts and call lists empower your sales team to hit their targets every month.
• Anytime, Anywhere access - SageCRM works on a Blackberry and Apple iPhone.
• With SageCRM, your business can reach new levels of customer profitability while retaining loyal customers.
• One monthly fee gets you everything - your Sage CRM application, support, training, backups and upgrades
• There are no servers to purchase and manage, no databases to administer and no nightly backups to perform.
• We take care of securely hosting and managing your system
• On screen coaching throughout SageCRM and an easy-to-navigate interface makes training a doddle.
• As your business expands and process integration becomes critical, simply migrate your SageCRM database to an in-house CRM system. SageCRM offers seamless migration to our on-site system, Sage CRM