Business Telephone Systems

Overview
At Genesis Business Systems, we pride ourselves on being able to offer our customers a complete Business Communications Solution, including the Provision of Telephone Lines, supply and installation of telephone systems including analogue phone systems, ISDN phone system and VOIP phone systems from leading manufacturers such as Samsung and NEC, as well as all the other products and services that businesses need to help them communicate effectively.

Our phones will look great in the office or in your office and the robust construction will ensure they stay looking that way for a long time to come. Whether you want a basic phone with headset socket or a full featured system there is a model to suit your office requirements.

We have a range to suit all small office requirements which do not compromise on quality or functionality and our fully-qualified engineers are committed to providing a high-quality, cost-effective and professional service that offers complete customer satisfaction.

Samsung Officeserv
Samsung systems and applications are suited to any business and provide the perfect solution to any problem you might have.

From front of house requirements in Hotels and Leisure Centres to call recording and reporting applications for Call Centres and Law firms, Samsung systems and applications offer a diverse range of solutions and can be implemented into many vertical markets. For the occasional user requiring the Samsung systems hot desk functionality provides the ability for regular occasional users to have their own personal profile including DDI, short dial memory, voicemail and call recording. With Samsungs easy to set up remote IP working the business centre can extend outside of the fixed premises, offering remote worker ability, as well as integration to mobile phones, providing a full featured system for both operator and user.

NEC SV8100
NEC is one of the world's largest telecommunication suppliers with a dominant position in many international markets. Millions of customers worldwide insist on NEC solutions in both traditional and LAN based IP telephony. NEC's depth of technological expertise is respected throughout the world. It is the only global company in the world's top 5 in both computers and communications. NEC Telephone systems offer fully scalable packages to allow your system to grow with your needs and help bring your business close to customers and clients.

VoIP
IP Phones (Internet Protocol) or VoIP Phones (Voice over Internet Protocol), as it is also known, is a way to make phone calls using the internet (or your company's private network) as the transmission method, instead of by a landline. You can make and receive calls from other IP phone system users, mobile users, and people with ordinary landlines.

The integration between any ordinary line and VoIP is complete and undetectable to callers and call costs are much reduced or quite often free. Flexibility is another great advantage of IP phone systems. Small to medium-sized businesses with several employees, especially those with distributed offices or tele-workers, are likely to get the maximum benefit from IP Phone systems.

You can configure your IP phone system to give whatever impression you want to customers. For example, if you have employees, offices or travelling personnel in other areas of the UK or abroad, you can give them all an extensions on your main office number and calls can be placed as usual. Or give them their own numbers with the same area code as your head office. No matter where they are, no-one will know whether you have city centre offices, or a virtual office, in your main office or at home! Whilst working away your IP phone will call and receive calls as if you were back at the office, no need to transfer the calls before leaving the office.

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