Welcome to Genesis Business Systems

Growing businesses face many challenges

Not least is how to manage and develop their IT systems to meet the needs of a changing organisation. As your business grows, our range of cost effective IT services and IT support will support you every step of the way. We maintain your existing IT systems, provide business continuity and help plan for the future. Making sure your business has the IT technology strategy it needs today and in the future.

Genesis Business Systems pride in our ability to cost effectively manage our customers IT infrastructure to ensure that it is a great & dependable asset, not a liability! We offer many different support packages or we can offer a personal and individual service that is tailored to your needs.

You can expect top class support from our team.

FREE IT HEALTHCHECK

IT SERVICES

Working with you, we gain an understanding of your Business IT Support needs and priorities which enables us to deliver custom built IT Services.

Genesis Business Systems offer a range of IT support contracts that will fit your budget and needs. All contracts include an on-site infrastructure audit by our qualified engineers. Our IT Support contracts will give your business piece of mind that your IT support issues can be dealt with fast and efficiently.

The table below outlines what is included with each support contract to help you identify which IT support contract will suit your business.

	Core Support	Premium Support
IT Infrastructure Audit
Unlimited Remote Support
Onsite Support	£60/hr	Included in price
Anti-Virus Checks
Proactive Network Monitoring
Proactive Update & Patching
Proactive Server Maintenance
Monitor Backups
Online Backup (Optional)	No Discount	15% Discount

PCs

	Core Support	Premium Support
Unlimited Remote Support
Onsite Support	£60/hr	Included in price
Daily Anti-Virus/Health Checks
Proactive Update & Patching
Online Backup (Optional)	No Discount	15% Discount

If your business has 25 PCs or more please call to discuss our customised pricing plans.

Proactive Response

Genesis Business Systems monitoring provides us with the ability to remotely monitor your key systems and applications around the clock.

Monitoring your organisation’s IT environment is an important part of effective service management and helps transform your IT support from a reactive to a proactive service.

Genesis’s remote monitoring platform keeps track of a wide range of technologies. Including servers, storage and operating systems, as well as networking and security equipment. As soon as we identify a problem we start troubleshooting it on your behalf and alert you by email, text or phone.

Benefits

No large up front investment as there is no need to purchase software or hardware.

Our monitoring system allows your staff to focus on other areas within your business. In many cases, we can alert you to issues and have them fixed before any of your users are aware of your business impacted.

Knowing of issues or potential problems quickly will ultimately lead to a faster recovery time and better availability of your systems.

Email and Internet Access

Today access to the internet and E-Mail is a necessity to every business. For this reason it is extremely important to make sure your network and IT infrastructure is secure from any potential attacks.

Genesis have found that 70% of Businesses audited one way or another have security holes within the network. For this reason we offer a no obligation free IT Infrastructure Audit.

The most common aspects of IT security are anti-virus, anti-spyware, firewalls, and anti-spam solutions. Genesis Business Systems recommend locking down all user PCs/laptops so that users are not local administrators. Genesis will address all areas and close any open threats to your IT infrastructure.